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My aunt and I had bought a So Kelly bag at Madison Ave in NYC on a Monday. Quick forward to Tuesday when 
we return to SF, we come to locate that the steel portion had 
appear undone (appears like somebody in Paris dropped the ball). STRIKE A 
single. "Easy fix", http://www.hermesloveyou.com we considered. "Just return the bag to the SF 
place and they should be capable to resolve it with a 
substitution."

I deliver the bag in with its matching calfskin wallet and was greeted with the kindest and most 
understanding saleslady, Antoinette. I defined to her the 
situation and she requested me if it was Alright if she had their on-employees 
Hermes-certified, Paris-trained, repairman fix the bag. I gave the 
Alright and went back to my place of work to wait around right up until the three:30pm pickup time we arranged. After some time 
thinking hermesloveyou about the "repaired" bagn and with consultation from my aunt, we agreed that the bag really 
should not be in refurbished problem. So right after I named 
Antoinette and permit her know that we desire a brand new bag in the Rubi 
color, she mentioned she'll lookup the entire US inventory 
for our bag.

Occur to www.hermesloveyou.com locate out, that specific coloration was out of 
stock and our tainted bag was the only a single that existed in the US. But she did mention that there was the So Kelly 
in Chicago but in Brown and that she can organize for its arrival in SF by Wednesday early morning. My aunt did have an 
intercontinental flight in a couple of days, so we gave her the Okay.